WONDERZON FOODS AND GROCERY PVT.LTD.
FAQ
Kindly check the FAQ below if you are not very familiar with the functioning of this website .if your query is of urgent nature and is different from the set of question then please contact us at :
Email : info@wonderzon.com
Call us : 01128540315
How do I register ?
You can register by clicking on the ‘Register ‘ Link at the top of the home page . please provide the information in the form that appears .
Are there any charges for registration ?
No. Registration on Wonderzon are absolutely FREE.
Do I have to necessarily register to shop on wonderzon.com ?
You can surf and add product to the cart without registration but only registered user will be able to checkout and place order
How can I make payment at wonderzon.com?
Wonderzon accepts multiple modes of payment . you can make payment online payments using credit , debit card net banking , paytm, G pay and cash on delivery also available .
How long do you take to initiate my refunds ?
If there is any refund it will be settled to your Designated bank account in 15 working days .
The customer will get refund via NEFT for which they have to share bank details.
Is it safe to use my credit / debit card on wonderzon.com ?
Yes it is absolutely safe to use your card on wonderzon.com
Because we use trusted and secure payment gateway on our website
for all your online transaction .
When will I receive my order ?
You will receive your order within 24 Hrs after successfully transaction .on rare occasions , due to unforeseen circumstance your order might be delayed .in case of imminent delay ,our customer support executive will keep you updated about the delivery time of your order.
How will the delivery be done ?
We have a dedicated team of delivery personnel for Delhi NCR . which ensure timely and accurate delivery to our customer.
Do you do same day delivery ?
We do same day delivery provided you place your order before 12 noon on the day you want delivery.
How do I add or remove product after placing order ?
Once you have placed your order you will not be able to make modification on the website/ App . please call our customer support team for any modification of order.
How do I check the current status of my order ?
The only way you can check the status of your order is by contacting customer support team.
How can I review my receipt ?
We handover the receipt to you at the time of delivery . you can look transaction history in my account in order list tab.
